Logitech’s been making gaming headsets for just about as long as there have been gaming headsets at all, pumping out products of generally decent quality across a wide range of prices. With the new Logitech G Pro X, the company is looking to up its game, taking cues from the needs of pro gamers and bringing them into an affordable product.
This new headset sports an expansive software complement and a lot of promise, but is it any good?
Editor’s note: a critical software error on one of our testing stations led to publish of incorrect results. Our troubleshooting has uncovered the culprit, and the correct data has been added to the review on February 3, 2020.
Who is the Logitech G Pro X for?
- Gamers looking for something they can wear for long sessions playing games of all genres.
- At-home workers who need something comfortable with a mic that won’t struggle with conference calls.
What’s in the box?
Quite a bit comes in the box with the G Pro X. There are two detachable 3.5mm cords with different inline controls for connecting to either a PC or mobile device, along with a small USB DAC attachment for PC and a 3.5mm splitter for desktop analog inputs. The headset also comes with a detachable boom mic, velour replacement earpads (the pre-attached ones are leatherette), and a cushioned carry bag.
What is the Logitech G Pro X like to use?
Right off the bat, the Logitech G Pro X feels great to use. This is a sturdily built gaming headset, with a metal frame and thick cushions on the headband and headphones—It’s comfortable and straightforward.
The headset strikes a great balance between comfort and tension. It clamped down just enough that I never worried about it moving, but not so hard that I was uncomfortable. A big part of that has to do with the hinges connecting to the headphones themselves, which offer a lot of room for adjustment. Most of the time, when a tight headset is uncomfortable, it’s because the headphones can’t move enough to accommodate different head shapes. It was nice to see that not be the case here.
The headphone pads are thick, and very comfortable, so getting a decent seal was pretty easy. Even better, the Logitech G Pro X comes with extra velour pads, so gamers with glasses won’t have to look around for a decent alternative option. Velour generally has slightly worse isolation, but the benefits of getting a complete seal, especially around a pair of glasses, far outweighs that.
Using the headset is pretty straightforward, which honestly surprised me a little bit. With all the attachments and cords, I was expecting something a little more complicated. However, it all boils down to this: There are in-line controls, which vary slightly depending on the cord, and everything else is handled in software. The braided cord is meant for use with a PC, and it features a volume dial and mic mute switch. The plastic cord is meant for use with smartphones and it has a single clickable button for pausing and playing music.
Everything else about actually using the headset, like surround sound, mic settings, and a host of other options, is handled in Logitech’s recently relaunched G Hub app.
Using the G HUB software
A little over a year ago, I tried installing the Logitech Gaming Software app for the first time. As some who’ve read my reviews may know, I generally dislike these kinds of apps. They’re often bland, poorly laid out, frankly just not all that useful. However, the Gaming Software experience was, in a word, terrible. I just wanted to look at some headphone options, and installing the app made the lights on my keyboard so erratic I had to unplug it at night, even when the computer was off (my gaming PC is in my bedroom, for reference). Logitech G Hub fixed all that.
I’m still not a huge fan of having to install software just to get my gaming headset to a fully functional state. If they all added as much as G Hub does to the G Pro X, I’d have a lot less to complain about.
Logitech G Hub does the normal gaming headset app stuff, like enable surround sound and let you change headphone EQ, but it goes further. On the headphone side, you can actually increase the volume of different surround sound sources, making different speakers in the virtual 7.1 setup louder than others. This means you can increase the volume of sound coming from behind you—in games like Fortnite that almost feels like cheating.
However, the mic settings are where the real fun is. The Logitech G Pro X is the first gaming headset from Logitech to include support for Blue Vo!ce software, which lets you cycle between a number of mic balance presets, or make your own using options like noise reduction, an expander, limiter, compressor, de-esser, and high pass filter. In no uncertain terms, it represents the single biggest improvement to call quality on a gaming headset I’ve seen.
It’s not like I could record a podcast with this, but almost everyone I spoke to over Discord said some version of “Oh, wow, what did you change?” when I’d tick the Enable Blue Vo!ce box mid conversation. Really, it’s that noticeable.
Gaming with the Logitech G Pro X
Using the Logitech G Pro X for gaming was a pretty solid experience. Given its wired connection options, the headset works just about everywhere. The G Hub app is only available on PC, which unfortunately means surround sound isn’t available on console, but otherwise the G Pro X has no trouble with gaming on Playstation 4, Nintendo Switch, and Xbox One.
Using the surround sound function playing games like Overwatch and Fortnite worked well on PC. I didn’t get all that deep into increasing sound volume in different directions, but even without that I never had any trouble telling where particular audio cues were coming from. Again, surround sound isn’t a feature that will automatically make you better at the game, but if you’re good enough to use the added information it brings it can make some difference.
More broadly, this is a very solid headset to play games with for hours on end. I had no issue playing games like Star Wars Jedi: Fallen Order and Dauntless for extended stretches, and the headset handled their very different sound profiles very well.
How does the Logitech G Pro X sound?
The Logitech G Pro X offers pretty accurate sound for a gaming headset, albeit with a few of the typical bugbears common to the product category. There’s a slight de-emphasis in the bass range, but otherwise the headset accurately outputs sounds up to around 3kHz. The relative dip after that shouldn’t be too worrying, though—it’s a common pattern in headphones, as it avoids some natural resonances in the ear. Thankfully, output climbs back to a more accurate point in the high range.
In music this means the sounds of some strings and cymbals might come through less prominently in a song than they otherwise should, but bass tones and most vocals should sound great.
In My City was Gone by The Pretenders, the bass line that runs through the song sounds just as prominent as it should, but the hi hat cymbal has a little more trouble punctuating it than it would on a more evenly balanced pair of headphones.
In game, a frequency response like this should make for a pretty solid experience. The Logitech G Pro X doesn’t fall into the typical gaming headset trap of boosting bass into low orbit. Explosions and the like will still be the loudest things in most games, but they shouldn’t obscure any sounds game developers actually want you hear.
The Logitech G Pro X offers pretty good isolation for a gaming headset. There’s no ANC here, so don’t expect the headset to block out anything louder than the hum of the fridge nearby or a TV in another room. However, as this is a gaming headset, you probably won’t need to block out anything more intense than the typical sounds of the home anyway. These aren’t great outdoor headphones, but they’re also not supposed to be. Again, the velour pads will also fare a little worse in this regard, too.
The Logitech G Pro X microphone offers slightly below average output for a gaming microphone, with a huge de-emphasis in the bass range, slight de-emphasis in the mid range, and slight over-emphasis in the high range.
This means people with particularly deep voices might sound pretty distorted and a little quieter than people with higher voices when using the headset’s basic settings. The over-emphasis in the high range is actually a good thing, as it boosts sibilant sounds (F, SH, and S sounds), which often get lost in calls and are important for speech to sound natural.
A lot of these issues are mitigated with the Blue Vo!ce app, which is no doubt cold comfort to console gamers. Nonetheless, it can be pretty striking how much the software can help—have a listen:
Should you buy the Logitech G Pro X?
If you’re a PC gamer looking for something relatively affordable: probably!
The experience on consoles is a little more average, but ultimately the Logitech G Pro X is a very comfortable gaming headset with good sound and maybe the first truly useful software experience in the market. Add on those extra goodies in the box, like all the connection cords and the velour ear pads, and it’s hard to go wrong with this headset.
With that said, there are alternatives. If you’re set on a wireless headset, something like the SteelSeries Arctis 1 Wireless brings over 25 hours of battery life on a single charge and a USB-C wireless dongle (and an adapter), along with rock solid audio, for around $100. If what you really want more than anything is accurate audio output, HyperX’s perennial workhorse, the Cloud Alpha, goes for around $100 and sounds better than headsets three times that price.
However, if you’re looking for a wired headset with good audio, great software, and connection options to spare this is a great one. That it won’t break the bank is just icing on the cake.
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