A recent result of the partnership between Sennheiser and e-commerce company Drop (formerly Massdrop), the Sennheiser PC37X is a PC gaming headset aiming to bring Sennheiser’s typically solid audio quality to a simple, discounted package.

This open backed headset is based on Sennheiser’s PC gaming headset platform, with a few tweaks. But are they the gear you need?

Editor’s note: a critical software error on one of our testing stations led to publish of incorrect results. Our troubleshooting has uncovered the culprit, and the correct data has been added to the review on February 3, 2020.

Who is the Sennheiser PC37X for?

  • PC Gamers who want a reliable stereo gaming headset and don’t mind an all-plastic construction.
  • At-home workers looking for something with decent quality and a mic, and don’t want to go in for a big garish gaming headset.

Out of the Box

A picture of the Sennheiser PC37X leaned against a white wall on a reflective black surface with its detached audio cord in front of it.

The Sennheiser PC37X’s braided cable is detachable, though it comes attached in the box.

Not a lot of stuff comes in the box with the Sennheiser PC37X. It’s really just the headset and a little paper safety guide.

What’s the Sennheiser PC37X like?

The Sennheiser PC37X sits on a headphone stand against a white wall.

This is a pretty lightweight headset.

The Sennheiser PC37X is an all-plastic, open-backed gaming headset. It doesn’t have the bright highlights, colored LEDs, or gaudy angular designs of a lot of the products in this market, but it’s undeniably a product for gamers. Basically, this was designed to be comfortably worn for a long period of time.

The headphones are wide, with big velour earpads. The plastic band features a thick velour cushion. The headset is lightweight due to its plastic build, and heat buildup isn’t an issue because of the headphones’ open backs. All told, it’s really comfortable, even if you’re wearing glasses.

The Sennheiser PC37X lies on its side on a reflective black surface, with its microphone flipped up.

Velour pads are more important for closed-back headphones, where glasses can harm isolation, but they’re still nice to see here.

Despite the plastic build, the PC37X doesn’t feel cheap or flimsy. The headband is flexible, but it clamps tight enough to feel comfortably secure. Coupled with the slight tilt and twist to the headphones’ hinges, this leads to a really good fit. If the headset didn’t have an open back, it would probably have pretty good isolation.

Using the headset is pretty straightforward, but it only really works on PC. The Sennheiser PC37X uses twinned 3.5mm connections—one for the mic and one for headphones—which is pretty standard for PC headsets, but means console gamers are pretty much out of luck.

The Sennheiser PC37X lies on a wooden table, half covered in direct sunlight, which illuminates the headset's volume dial.

The controls for the Sennheiser PC37X are very easy to find, with notches and ridges so you don’t need to look.

This headset also features integrated controls. A low profile volume dial sits on the right headphone, and you can mute the attached microphone by flipping it up into a vertical position—It’s all pretty intuitive. During use, flipping the mic up to mute it is fast, and it’s clear when it happens from the satisfying click that happens.

Gaming with the Sennheiser PC37X

A man wears the Sennheiser PC37X gaming headset while seated at a PC in a room with posters on the wall behind him.

This is a very comfortable headset for long gaming sessions.

The Sennheiser PC37X offers a pretty solid gaming experience. As I mentioned before, it’s light and comfortable, so it’s great for long sessions. This headset features angled audio drivers, which is a common element in gaming headset and can help create a realistic soundscape. You won’t find surround sound or any software-based enhancements, but the angled drivers and open-back headphones get you a lot of the way there.

Playing Overwatch, gunfire came through loud and clear, and the game’s built-in software surround sound feature worked like a charm. In Dauntless, I never missed an audio cue from a behemoth, and it was never hard to hear flares in the distance.

During voice chat, the microphone performed pretty well. It output clear sound, but volume was a bit of an issue. Gaming headsets, especially ones that use 3.5mm connections, often struggle to get enough power to their attached microphones, which can make finding a means to boost your mic audio pretty important. Using a program like Discord, there are all sorts of options for doing this—it’s not complicated, it’s just a matter of finding the right settings.

How does the Sennheiser PC37X sound?

A frequency response chart for the Sennheiser PC37X gaming headset

The Sennheiser PC 37X offers very solid sound, as gaming headsets go, with accurate reproduction of mids and most bass sounds. There’s a slight over emphasis around 4kHz, but you probably won’t notice it too much.

For gaming, this all means you really shouldn’t run into anything that doesn’t sound the way it should. The slight increase in the highs 6-11kHz means different parts of speech, like sibilant sounds (F, S, and Sh sounds) will come through pretty prominently, which is great for voices sounding natural. The slight de-emphasis at the low end of the bass range might make parts of explosions a little less prominent, but not in a way that’ll be all that noticeable.

For listening to music, this won’t offer a real HiFi experience, but it’ll get pretty close. On most gaming headsets, the swelling bass of a song like “Uprising” by Magic Sword would drown out a lot of the many subtler melodic elements playing in the background. Because it doesn’t fall into the trap of boosting bass just for the sake of it, the Sennheiser PC 37X really handles electronic music well. And while the increase in highs means the sounds of things like strings and cymbals can be a little too loud, they shouldn’t overshadow anything.

A microphone frequency response chart for the Sennheiser PC37X.

The lack of emphasis in the mid range is a little worrying, but the real issue with this mic is volume.

The Sennheiser PC 37X’s mic offers pretty standard audio for a gaming headset, bordering on below average. Like almost every offering in the space, this mic has trouble outputting accurate bass sounds, which is an issue for people who have particularly deep voices.

However, uncommon for most gaming headsets is this mic’s de-emphasis of mids as well. This means people who don’t have particularly high voices might find they don’t sound totally like themselves on this mic as well.

Should you buy the Sennheiser PC 37X?

If you’re a PC gamer, maybe!

A close up shot of the Sennheiser PC37X gaming headset, highlighting both the Sennheiser and Massdrop logos.

Drop made some solid improvements when updating Sennheiser’s design.

The Sennheiser PC 37X is a totally solid gaming headset: it’s comfortable, sounds good, and offers pretty clear mic audio. The velour headphone pads make this a great option for gamers with glasses. The quiet mic is a little obnoxious, but if all you’re going to use it for is Discord, boosting the output is easy.

The real factor that should dictate whether you get this is whether you want an open-back headset. If you’re looking for something to isolate you from a noisy home, this is almost certainly not the right headset. For the same price, you can get the HyperX Cloud Alpha, a closed-back stereo gaming headset with fantastic audio (though it also has a quiet mic). If you’re looking for something with a few more features, like surround sound or a wireless connection, the SteelSeries Arctis 7 is only a little bit more expensive, and it’s super comfortable, to boot.

However, if isolation or additional features aren’t all that important to you, this is a great option.

Frequently Asked Questions

There's a low level of static when I use these, are they broken?

It's possible, but just as likely that your PC's headphone jack is improperly grounded. If your mic is putting out sound with static or you're hearing it in the headphones, try plugging the headset into an audio interface or a USB adapter. Adapters rarely go for more than $15—much cheaper than a brand new headset if your problem is a wonky headphone jack.

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