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How to fix problems with AirPods 4
Like any wireless earbuds, AirPods 4 or AirPods 4 with ANC may occasionally face issues that require troubleshooting. This guide provides step-by-step solutions to fix common problems you might encounter with your AirPods 4. From pairing difficulties to audio issues, we’ll cover essential maintenance and troubleshooting techniques to keep your AirPods 4 functioning optimally. Let’s explore how to resolve these pesky issues.
Editor’s note: This article was updated on October 29, 2024, to include a video about how to fix problems with AirPods 4.
Quick solutions for common issues
- Connection problems: Put AirPods in case, close lid, wait 15 seconds, then try reconnecting.
- One AirPod not working: Place both AirPods in the case for 30 seconds, then try again.
- Audio issues: Ensure AirPods are clean and check audio settings on your device.
- Battery draining quickly: Check for the latest firmware updates.
- AirPods not charging: Clean charging contacts and try a different cable or wireless charger.
For persistent issues, try resetting your AirPods 4: Put them in the case, and then double-tap the front of the case three times.
How to find the serial number of your AirPods 4
To find the serial number of your AirPods 4:
- Ensure your AirPods 4 are connected to your iOS device.
- Open the Settings app on your phone.
- Go to General > About > AirPods.
Alternatively, you can also check the original packaging, receipt, or invoice which will have the serial number printed above the barcode.
How to pair your AirPods 4 with an iPhone
- Open the AirPods 4 case near your iPhone.
- A connection card should appear on your iPhone screen.
- Tap “Connect” to pair the AirPods 4.
If the connection card does not appear, move on to manual pairing by following the steps below.
How to pair AirPods 4 with other devices
To manually enter pairing on the AirPods 4, follow these steps:
- Open the AirPods 4 case, and ensure the earbuds are inside the case.
- Double tap the front of the case.
- On your device, go to Bluetooth settings and select the AirPods 4 to connect.
How to reset your AirPods 4
If you’re experiencing issues, try resetting your AirPods 4:
- Double-tap the front of the case while the status light is on.
- Double-tap again when the status light flashes white.
- Double-tap a third time when the status light flashes faster. When it flashes amber and then white, you can reconnect your AirPods.
Your AirPods 4 are now reset and ready to pair again.
Troubleshooting Bluetooth connection issues with AirPods 4
Auto-pause not working
- Ensure “Automatic Ear Detection” is enabled in your AirPods 4 settings.
- Clean your AirPods 4 to ensure the sensors aren’t blocked.
One AirPod is not working
- Place both AirPods 4 in the case for 15 seconds.
- Try turning Bluetooth off and on on your device.
- If issues persist, try resetting your AirPods 4.
See our full article on what to do when only one AirPod is working for more resolutions.
Checking battery status
Open the AirPods 4 case near your iOS device to see a pop-up with battery information. Learn more about how to check AirPods battery status on various devices.
AirPods 4 not charging
- Try a different charging cable or wireless charger.
- Check for debris in the charging port and case.
- If problems continue, contact Apple Support.
FAQ
Place AirPods in the case, open the lid, press and hold the setup button for about 15 seconds until the LED flashes amber, then white.
This can be due to software glitches, connectivity issues, or hardware problems. Try resetting and reconnecting them.
If under warranty, contact Apple Support for repair or replacement. If not, you may need to consider purchasing a new pair.