Privacy Policy
Last Updated: Nov 27, 2025
SoundGuys.com (“SoundGuys,” “we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or interact with our website, mobile experiences, and related services (collectively, the “Service”).
By using the Service, you agree to the practices described in this Privacy Policy.
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1. Information We Collect
We collect information in the following categories:
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1.1 Information You Provide Voluntarily
This includes:
• Email address (e.g., newsletter signups)
• Name (optional)
• Form submissions or survey responses
• Job application details (if applicable)
• Comments you submit
You choose whether to provide this information.
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1.2 Automatically Collected Information
When you use the Service, we automatically collect:
Technical data:
• IP address
• Browser type
• Operating system
• Device type
• Referring website
Usage data:
• Pages viewed
• Time spent on site
• Clicks and scrolls
• Exit pages
• Search queries
• Performance metrics
Cookies & Tracking (see Section 7):
• Analytics cookies
• Advertising cookies
• Affiliate tracking cookies
• Preference cookies
These help us operate and improve the website.
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1.3 Third-Party Data Collection
Certain partners may collect data when you visit the Service, including:
• Google Analytics / GA4
• Google AdSense / Marketing Platform
• Amazon Associates tracking
• Affiliate networks (Impact, CJ, Skimlinks, etc.)
• Advertising technology providers
• Social media platforms (YouTube, Facebook, X, etc.)
These providers use cookies and similar technologies to track performance, measure conversions, and deliver ads.
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2. How We Use Your Information
We use your information to:
• Provide, maintain, and improve the Service
• Analyze website traffic and user behavior
• Measure ad performance and affiliate conversions
• Prevent fraud, abuse, and security issues
• Provide customer support when requested
• Send newsletters or communications you opt into
• Comply with legal obligations
• Personalize advertising where legally permitted
We do not sell personal information in the traditional sense.
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3. How We Share Information
We may share information with:
3.1 Service Providers
Vendors who assist with:
• Analytics
• Hosting
• Advertising
• Email distribution
• Security
These providers may access usage data but cannot use it for their own purposes.
3.2 Advertising & Affiliate Partners
We participate in affiliate and advertising programs.
Retailers and networks may receive:
• Click-through information
• Purchase attribution data
• Technical data needed for conversion tracking
3.3 Legal Requirements
We may disclose information when required to:
• Comply with laws or valid legal requests
• Protect our rights, safety, or users
• Enforce our Terms of Use
3.4 Business Transfers
If SoundGuys is acquired or merged, data may transfer as part of the transaction.
3.5 Playwire Advertising Services
All or partial advertising on this Website or App is managed by Playwire LLC. If Playwire publisher advertising services are used, Playwire LLC may collect and use certain aggregated and anonymized data for advertising purposes. To learn more about the types of data collected, how data is used and your choices as a user, please visit https://www.playwire.com/privacy-policy.
For EU Users only: If you are located in countries that are part of the European Economic Area, in the United Kingdom or Switzerland, and publisher advertising services are being provided by Playwire LLC, you were presented with messaging from our Consent Management Platform (CMP) around your privacy choices as a user in regards to digital advertising, applicable vendors, cookie usage and more. If you’d like to revisit the choices you have made previously on this Website or App, please click here
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4. International Data Transfers
SoundGuys operates globally.
Data may be transferred to countries:
• With different privacy laws
• Outside your home jurisdiction
We take reasonable steps to ensure a secure level of protection, including Standard Contractual Clauses (SCCs) when required.
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5. Your Privacy Rights
Your rights depend on where you live.
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5.1 GDPR / UK GDPR (EU & UK Residents)
You have the right to:
• Access your personal data
• Correct inaccurate data
• Request deletion (“right to be forgotten”)
• Restrict or object to processing
• Withdraw consent
• Port your data
• File a complaint with a Data Protection Authority
Contact us at [email protected] to exercise these rights.
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5.2 CCPA / CPRA (California Residents)
You have the right to:
• Know what personal information is collected
• Request deletion of personal information
• Opt out of “sale” or “sharing” of data (as defined by California law)
• Correct inaccurate personal information
• Request information about disclosures to third parties
• Not be discriminated against for exercising your rights
We use advertising cookies that may constitute “sharing” under CPRA.
You can opt out via cookie settings or browser-based opt-outs.
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5.3 Canada (PIPEDA)
You have the right to:
• Access your personal information
• Request corrections
• Withdraw consent
• Challenge our compliance
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6. Data Retention
We retain information only for as long as necessary to:
• Provide the Service
• Comply with legal obligations
• Resolve disputes
• Enforce agreements
Analytics and advertising data may be retained for limited periods based on provider policies.
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7. Cookies and Tracking Technologies
We use:
• Essential cookies (site functionality)
• Analytics cookies (traffic measurement)
• Advertising cookies (personalized & contextual ads)
• Affiliate tracking cookies
• Performance cookies
You may manage cookies by:
• Using our cookie banner (where required)
• Adjusting browser settings
• Using opt-out tools (Google Ads, NAI, DAA)
A separate Cookie Policy is available for additional detail (if published).
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8. Children’s Privacy
The Service is not intended for children under 13.
We do not knowingly collect personal information from children.
If you believe a child has submitted data, contact us immediately.
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9. Security
We use reasonable administrative, technical, and physical measures to protect your information.
No online system is 100% secure.
We cannot guarantee absolute protection but take data security seriously.
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10. Third-Party Websites
Our Service contains links to external websites.
We are not responsible for:
• Their privacy practices
• Their content
• Their data handling
Users should review third-party privacy policies.
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11. Changes to This Policy
We may update this Privacy Policy periodically.
Changes are effective once posted with a revised “Last Updated” date.
Your continued use of the Service means you accept the changes.
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12. Contact Information
To ask questions or exercise your privacy rights, contact us at: [email protected]
You may also contact us by mail:
SoundGuys
PO BOX 20547 Howe St. RPO
Vancouver, British Columbia,
V6Z 2N8, Canada